Refund

Policy

We value your trust. Learn about our fair and transparent refund policy for cancellations, no-shows, and prepaid sessions to ensure peace of mind.

Refund and Cancellation Policy

At Infusewell, your satisfaction and well-being are our top priorities. Please review our refund and cancellation policy before booking a session.

Appointment Cancellations

Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund.

Late Cancellations & No-Shows

Cancellations made less than 24 hours before the appointment will be given a 14-day credit towards future services.

Cancellations made less than 3 hours prior to the appointment are not eligible for a service credit.

Cancellations must be made by phone call at (424) IV-FOR-ME.

Patients that fail to show up for an appointment without prior notification are not eligible for a refund.

Memberships

Memberships are non-transferable and are valid for 30 days. Memberships can be renewed on a monthly basis. 

Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please email us at info@infusewell.com or call (424) IV-FOR-ME.